Barlow Apartments FAQ

Our Barlow Apartments FAQ is designed to give future and current residents clear, reliable answers in one place. Below, you’ll find straightforward details about our pet policy, application steps, amenities, utilities, and more—all tailored to help you confidently choose your next home at Barlow Apartments. Every answer reflects current community guidelines and standard leasing practices; specific terms are always governed by your lease. If you’re comparing floor plan options or want to confirm availability and pricing, jump to our Floor Plans or reach out to the team—we’re here to help you make a well‑informed decision.

Questions?

We love pets.

Summary of fees and limits:

One-time pet registration and screening fee: $250
Monthly pet rent: $25 per pet
Pet screening: $30 per pet per year
Maximum pets: Up to three (3) per apartment
Breed restrictions: Apply; contact the office for current details

All policies are subject to change; the lease governs final terms.

Yes. Residents may install décor such as shelves, curtains, and posters, as long as the home is restored to its original condition at move‑out. That means removing hardware and accessories and patching/painting any holes or marks to match the original finish. To minimize repairs, consider using damage‑reducing hangers where possible. Always follow your lease and any community guidelines.

Yes. Personalize your space with paint if you wish, but walls must be returned to the original color before move‑out. If paint is not restored to the original standard, repainting costs may apply in accordance with your lease. For a perfect match, request the current standard color information from the office before you begin.

Yes. Renter’s insurance with a minimum $100,000 liability limit is required. Proof of coverage must be provided prior to move‑in and maintained throughout your lease term. Please review your lease for details on acceptable policy terms.

For routine requests, submit a ticket through the online resident portal or contact the office during business hours. For urgent after‑hours concerns, use the emergency maintenance number provided in your move‑in materials. When submitting a request, include clear details so our team can diagnose and resolve the issue efficiently.

Please complete utility setup before move‑in to ensure uninterrupted service on day one. Management will set up your water utility; details are provided in your welcome packet. Information on any additional services and recommended setup timelines is available from the leasing team.

Pay securely online through the resident portal. You can make one‑time payments, track your ledger, and set reminders. If you have questions about payment methods accepted, contact the office for guidance.

Residents must accompany their guests at all times while using community amenities. A maximum of two (2) guests per apartment may use the pool, gym, and clubhouse at any given time. Please follow posted rules and etiquette to ensure a great experience for everyone.

The clubhouse and fitness center are available 24/7 for residents. Access policies may be adjusted for cleaning or maintenance; follow any posted notices from management.

The pool is open from dawn to dusk. For everyone’s safety, please observe posted rules and any weather‑related closures or advisories.

Yes. Elevators serve residential levels for added convenience during everyday living and move‑in/move‑out.

LEASING FAQs & FEES

Barlow believes in an open and respectful communication with its existing and potential residents. To help ensure a smooth leasing process, we aim to proactively assist each Prospect in this important decision and to leverage best-in-class consumer-friendly technology platforms. Below is an outline of the key milestones and required costs for the leasing and move in process.

Upon completion of the Online Application (the Prospect will create an online account with Barlow’s application portal as part of this process), a $75.00 one-time fee is due to complete the application – this will start the screening process and reserve the unit for the earlier of 3 days or upon an Adverse Notice that the application has been denied. Once your application is approved, you will receive a notification from our leasing team along with an email from Rentable to pay your security deposit.

barlow offers a wide range of premium tenant services to enhance your residential experience. The Hospitality Services Fee of $125.00 per month is the only required recurring charge (in addition to the unit rent) and provides a wealth of benefits in excess of this charge. These services include:

  • 1GB Managed WiFi Network (provided by National WiFi)
  • Smart Home Technology/Keyless Entry and WiFi-controlled Thermostats (provided by SmartRent)
  • Branded BikeShare Program (free to use by residents)
  • Unlimited Coffee Service with Premium Beans from our Jacksonville’s leading coffee house. – Southern Grounds
  • Valet Trash Service, 7 Days Per Week
  • Package Locker System, Open 24 Hours Per Day/7 Days Per Week

Barlow proudly offers the Homes for Heroes Rental Housing Program, designed to support workforce housing initiatives in alignment with Florida’s Live Local Act at newly constructed luxury residential apartment communities. Our ownership group is committed to providing housing near job centers and neighborhood amenities, ensuring accessibility for Jacksonville’s workforce. This program is open to everyone; beyond essential workers or first responders within the community and does not require any additional application. The only requirement to qualify is that the applicant must have an annual income below the State-mandated threshold, which is currently a maximum of $91,320 per year for a single-occupant household. This program provides discounted rates on select one-bedroom rental homes with the same luxurious, newly constructed units and expansive community amenities offered throughout the property.

All applicants must go through our standard application process and meet the minimum criteria for approval. Barlow is an Equal Housing Opportunity provider and processes all applications fairly and consistently. Homes For Heroes Rental units (designated with the “LL” Floorplans) may opt out of the Hospitality Services Fee for a one-time charge (ask the leasing team for the exact details and specific services that will be turned off to the resident).

Barlow has partnered with Rentable to offer a convenient way to pay the required $500 security deposit. For conditional approvals, a security deposit greater than $500 may be required based on screening results. After your application is approved, you will receive an email from Rentable to set up your account and payment methods. Rentable offers alternative payment options from a one-time payment to flexible payments over the lease term. At the end of your occupancy, Rentable will provide the approved refund of your deposit directly into the payment method of your choice.

Residents of Barlow may elect certain additional items that are charged upon election by the tenant and documented through an addendum to the lease agreement. In addition to the resident’s choice of these additional items, barlow may charge additional situational fees that include, but are not limited to, the following:

  • Pet Fees: $25 per pet per month plus one-time registration and screening fee of $250. Pet Screening $30/PP annual
  • Garage Parking: $150 per Garage per month
  • Reserved Surface Parking Space: $65 per Space per month
  • Transfer Fee: $1000 one-time Fee upon move out of initial unit
  • Month-To-Month Fee: $400 per month (upon holdover and expiration of lease term)
  • Late Fee: $150 per occurrence (charged on the 4th of the month)
  • Termination Fee: 2X monthly rent
  • Insufficient Notice Fee: 1X monthly rent
  • NSF Fee: $75 per occurrence

Helpful Links

Explore current layouts and pricing on our Floor Plans page.

Questions or ready to connect? Reach out via our Contact page.

Schedule Your Tour Today

Ready to see more? Schedule your tour today and discover the apartment that fits your lifestyle at Barlow Apartments.

From straightforward pet policies and 24/7 amenity access to easy online applications and rent payments, Barlow Apartments is designed for everyday convenience. If you didn’t see your question above, our team is happy to help—connect with us and we’ll point you in the right direction.

Outdoor pool area with lounge chairs, umbrellas, and palm trees surrounded by a modern multi-story building. A wooden pergola and a round fire pit with chairs are in the foreground.

ready to See it for yourself?

Schedule a Tour